Refund policy

A customer can claim for a refund only and only in the following 2 conditions:

  1. Manufacturing/quality defect(s)
  2. Incorrect delivery

In either of the two cases, the customer must notify Seher Jaipur through WhatApp on +91 95878 64447 along with a picture and/or video of the defect/problem in the product within 72 hours of delivery. Alternatively, the customer can also reach out to us on hey@seherjaipur.com

  • We urge the customers to notify us regarding any concern at the return
  • The piece should not be worn and/or used and must be returned with the original tags and labels intact.
  • The customer is responsible for assisting in the pick-up of the reverse
  • The reverse courier charges in such a case, shall be borne by Seher Jaipur.
  • A refund will only be processed once the article(s) is/are received and verified by Seher Jaipur as per the prescribed norms.
  • Seher Jaipur reserves the right to decline a refund in case the brand feels that the said return is not bona fide and/or if the article(s) thus received by Seher Jaipur has already been worn and/or used and/or damaged.
  • Any international order will not be eligible for
  • The refund will be paid to the original source of payment only after the returned piece is received by Seher Jaipur and has been checked and verified as per the prescribed norms.
  • A refund request must only be made within these prescribed norms and must be bona No change of mind and/or any other circumstance(s) can be considered for a refund.

    Items sold during Sale and/or Clearance will not be eligible for Returns, Exchanges and Refunds. Only a Size Exchange may be possible- Subject to availability of the products.